Privacy Policy

Effective Date: September 1, 2026
Last Updated: September 8, 2026

Gone Coastal Real Estate Team respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.gonecoastalteam.com, submit an inquiry, request property information, communicate with us, or consent to receive text messages.

Data will not be sold or shared with third parties for promotional or marketing purposes.

Terms and Conditions

  • We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

  • You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  • If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at jeremy@gonecoastalteam.com.

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • Data will not be sold or shared with third parties for promotional or marketing purposes.

  • If you have any questions regarding privacy, please read our privacy policy: Privacy Policy

Information We Collect

We may collect:

  • Your name, email address, telephone number, mailing address, and other contact information.

  • Information about your real estate interests, including preferred locations, budget, property type, number of bedrooms, purchase timeline, and properties you request information about.

  • Information you submit through contact forms, property-search forms, showing requests, surveys, or other communications.

  • Communication records, including emails and text messages exchanged with us.

  • Technical information such as your IP address, browser, device information, referring website, pages visited, and interactions with our website.

  • Information provided by real estate platforms, advertising services, analytics providers, referral sources, or other parties when permitted by law.

How We Use Information

We may use information to:

  • Respond to inquiries and provide requested property information.

  • Create personalized home searches and recommend properties.

  • Schedule showings, consultations, appointments, and follow-up conversations.

  • Provide customer service and transaction-related communications.

  • Send real estate updates, property alerts, market information, or promotional communications when you have consented to receive them.

  • Operate, maintain, secure, and improve our website and services.

  • Detect spam, fraud, security threats, or misuse.

  • Maintain business and communication records.

  • Comply with legal, regulatory, contractual, and professional obligations.

SMS and Text Messaging

If you provide your mobile number and expressly consent to receive text messages, Gone Coastal may send you SMS or MMS messages related to your inquiry, requested property information, personalized home searches, showing or appointment coordination, customer service, transaction updates, real estate opportunities, and other communications described when you provide consent.

Message frequency varies based on your requests and interactions. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any property, product, or service.

You may opt out at any time by replying STOP to any message. You may reply HELP for assistance. You may also contact us using the information provided below to withdraw your consent or request help. We will process opt-out requests within a reasonable time and as required by applicable law. After opting out, you may receive one final message confirming your request.

Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information and consent may be shared only with service providers that help us deliver and operate our messaging program, such as telecommunications carriers, messaging platforms, and technology providers. These providers may use that information only to perform services on our behalf and may not use it for their own marketing.

Your decision to opt in or opt out of SMS messaging does not automatically change your preferences for email or other communication channels.

How We Disclose Information

We may disclose personal information to:

  • Technology, website-hosting, analytics, communications, customer-management, and data-storage providers that perform services for us.

  • Real estate professionals, brokerages, builders, closing professionals, inspectors, lenders, attorneys, title companies, and other parties when necessary to provide services you request or facilitate a real estate transaction.

  • Government agencies, regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, and property.

  • A successor organization in connection with a merger, acquisition, reorganization, sale, or transfer of business assets.

  • Other parties when you direct us or provide consent.

We require service providers to handle personal information consistently with their contractual and legal obligations.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure performance, and support advertising or analytics. Your browser may allow you to block or delete cookies, although doing so may affect some website features.

Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and transaction records, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

SMS consent and opt-out records may be retained to document communication preferences and demonstrate compliance.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices

You may:

  • Opt out of text messages by replying STOP.

  • Request SMS assistance by replying HELP.

  • Unsubscribe from marketing emails using the unsubscribe link provided in those emails.

  • Ask us to update or correct your contact information.

  • Request information about, or deletion of, personal information we maintain, subject to applicable legal, contractual, and record-retention requirements.

  • Manage cookies through your browser or available website controls.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to property-search platforms, social networks, mortgage providers, builders, brokerages, or other third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through other appropriate methods.

Contact Us

For questions, privacy requests, or assistance with our SMS program, contact:

Gone Coastal Team LLC
211 Prather Park Drive Suite A
Myrtle Beach, SC 29588
Email: jeremy@gonecoastalteam.com
Phone: 843-419-8051
Website: www.gonecoastalteam.com